Privacy Policy
Privacy Policy
Effective Date: April 2026
Introduction
TwoGround LLC (“TwoGround™,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at twoground.com or purchase our products. This policy also serves as our Notice at Collection under the California Consumer Privacy Act (CCPA).
Information We Collect
• We may collect the following categories of personal information:
• Identifiers: name, email address, mailing address, phone number.
• Commercial Information: purchase history, products purchased, order details.
• Internet/Network Activity: IP address, browser type, pages visited, referring URL.
• Payment Information: payment method details processed securely through our third-party payment processor (Shopify Payments). We do not store your full credit card number.
How We Use Your Information
• We use your information to:
• Process and fulfill orders.
• Communicate with you about your order, account, or inquiries.
• Send promotional emails (only with your consent; you may opt out at any time).
• Improve our website, products, and customer experience.
• Comply with legal obligations.
How We Share Your Information
We do not sell your personal information. We may share your information with:
• Service Providers: companies that help us operate our business (e.g., shipping carriers, payment processors, email platforms) under contractual obligations to protect your data.
• Legal Compliance: when required by law, regulation, or legal process.
We do not share your personal information for cross-context behavioral advertising.
Notice at Collection (CCPA)
At or before the point of collection, we collect the categories of personal information listed above for the business purposes described in “How We Use Your Information.” We do not collect or process sensitive personal information beyond what is necessary to provide our products and services.
Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to:
• Know what personal information we collect, use, and disclose.
• Delete your personal information, subject to certain exceptions.
• Opt out of the sale or sharing of your personal information. We do not sell or share your personal information as defined under the CCPA.
• Non-Discrimination for exercising your privacy rights.
To exercise any of these rights, contact us at support@twoground.com. We will respond within 45 days.
Do Not Sell or Share My Personal Information
TwoGround does not sell or share your personal information for cross-context behavioral advertising. No action is required on your part, but you may contact us at any time at support@twoground.com with questions.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website after any changes constitutes acceptance of the revised policy.
Contact Us
TwoGround LLC
1401 21st St - 14660
Sacramento, CA 95811
Email: support@twoground.com
